{"name":"Feedback Matters","short_name":"Feedback Matters","theme_color":"#ffffff","start_url":"/","display":"standalone","background_color":"#fff","description":"<p>Welcome to Feedback Matters, the podcast dedicated to the art and science of listening to your guests/customers. Join us as we break down:</p>\n<p>Consumer Behavior: Exploring the intersection of loyalty, guest/customer experience, and the power of online reviews.</p>\n<p>Survey Design: Best practices for gathering high-quality, actionable data.</p>\n<p>Data Analytics: Modern strategies to turn feedback into meaningful insights.</p>\n<p>Master the art of listening to your guests/customers—one episode at a time.</p>","icons":[{"src":"https://deow9bq0xqvbj.cloudfront.net/image-logo/12582610/podcast_logo6gdb7_300x300.png","sizes":"300x300","type":"image/png"}]}